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SECURITY
Take advantage of secure online ordering at The Pottery Co. All order forms and credit card transactions are fully secured using the accepted standard for securing Web transactions: SSL. You can shop with confidence.
SHIPPING INFORMATION
Our shipping options include: UPS Next Day, UPS 2nd Day, UPS 3 Day and UPS Ground. Currently we are offering free UPS Ground shipping on orders over $100 for all orders in the continental United States. For UPS Ground, your order will be shipped within 7 business days from receipt of order. For UPS Next Day, your order will be shipped that day if ordered before 12:00 noon EST. Our shipping is insured. If items are damaged during shipping, please contact us within 7 days of receipt of merchandise and save all original packing materials.
SALES TAX
The Pottery Co. is based in Exeter, New Hampshire. No matter which state you reside in or are shipping to, you will NOT be charged sales tax.
RETURN POLICY
We accept returns for exchange or store credit only within 30 days. Please pack item(s) well, enclose receipt and insure all items being returned. Please email us at info@ThePotteryCo.com or call us at 603-770-2968 for questions or concerns about your order. PLEASE NOTE: There will be a shipping charge for exchanges even if you initially recieved free shipping.
HANDCRAFTED WORKS OF CERAMIC ART
Our pottery is hand casted or molded and painted. Therefore, irregularities do occur. You might see a tiny pin hole in the glaze. No two pieces are identical. Each piece is different and unique with variations in shape, texture and paint. Design and color can vary due to something as a subtle as the pressure of the potters hands on the brush or a flick of a painters wrist. Though we try to hand select each piece, we may miss a piece that has a paint smudge, fingerprint or an extra loose lid. With repeated use, Majolica has a tendency to "craze" (formation of miniscule lines within glazing). This does not effect the durability of the item. These are all characteristics of handmade Majolica.
OUT OF STOCK ITEMS
We apologize if you order an item and we are unfortunately out. While this is rare, we will contact you via phone or email if we can't fulfill your order.
GIFTS
We are happy to enclose a gift card and message with your purchase. Simply fill out the "Special Instructions or Gift Card Note" section while checking out. Gift certificates are also available in any denomination.
CARE AND USAGE
Our pottery is food and dishwasher safe. We do not recommend putting items in the microwave or conventional oven unless it specifies that you may do so. All tableware and serving pieces are lead free. Temper dishes and serving pieces before serving very hot foods or liquids to avoid cracking.
ABOUT US
The Pottery Co was started in the Fall of 2003. Our goal is to provide high quality Italian majolica at reasonable prices. We draw upon over twenty years of relationships with many of our suppliers. Our showroom, located in downtown Exeter, New Hampshire, offers a wide selection of unique and traditional Italian ceramic art.
The Pottery Co majolica comes from carefully selected factories in Tuscany, Umbria, Puglia and Sicily. Each piece is hand painted and in most cases hand built. Throughout our Web site, you will see many unique pieces in addition to production work. Many of the designs are traditional and have been created for hundreds of years. Other patterns are new this year. In Italy, pottery is used in both a functional and decorative way. House addresses are often hand made pottery tiles; soup bowls, kitchen backsplashes and wall hangings come from a local or favorite pottery company. The Pottery Co. strives to offer you the opportunity to enjoy these simple pleasures that the Italian people have made part of their culture.
Our store is in beautiful downtown Exeter, New Hampshire. Come visit us soon!
121 Water Street
Exeter, New Hampshire 03833
603-770-2968
info@thepotteryco.comHOURS
Wed and Sat: 10 am - 5 pm
And by appointment: 603-770-2968
Please call first before coming from a long distance.
DIRECTIONS FROM POINTS NORTH & SOUTH
Exit 2 in New Hampshire from 95 North or South. After toll stay straight on 101 West (towards Manchester). 6 Miles to exit 11 (Stratham/Exeter 108/33). Left at light at bottom of ramp onto 108 South towards Exeter for 1.5 miles to light at T-Intersection. Go right & follow 108/27 into downtown Exeter. The Pottery Co, at 121 Water Street (right next to Water Street Book Store), is on your right shortly after you pass the bandstand.
DIRECTIONS FROM POINTS WEST
Take 101 East to exit 9. Right at stop sign onto 27 East towards Exeter. Follow 27 East 2 miles onto Water Street in downtown Exeter. The Pottery Co, at 121 Water Street, will be on your left (right next to Water Street Book Store).
DIRECTIONS FROM PORTSMOUTH
Take 33 West for 7 miles to 108 South at traffic circle. Continue on 108 South for 3.5 miles until come to T-Intersection light. Go right at the light continuing on 108 South into downtown Exeter. The Pottery Co (located right next to Water Street Book Store) is on your right shortly after the bandstand.
PARKING
You may park on Water or Front Street or park behind the building and use our rear entrance located on the river side of the building.
Copyright 2010 The Stratham Pottery Co., LLC